Ayat Academy

Terms and Conditions

terms and conditions

Privacy Policy

We’d like to assure and guarantee that all students’ information is totally secured and secret with NO share of a third party.

Any info we require from students is just for your study program success and to improve our services to match the best with your requirements and expectations.

The students data will be only used for educational purposes.

We may use this Information to improve our services. to allow our users to fulfill Students’ requests for certain services matching with the educational quality expectations and to analyze how users utilize the Website.

We do not share any certain types of Personal Information with any one except Support team of the academy who work on coordinating your classes with the ai itnhle tear her.

Ayat Academy keeps both the privacy of both students and teachers.

All personal information are considered secret information that no one has the right to know, copy or use by anyhow.

Your Classes

Attendance and Absence Rules

Terms and Conditions of Ayat Academy

Attendance

Please be Punctual

and join your classes just on time, as we are very keen on your study level.

If you joined the class on time and..

The teacher got late for few mins, you can Call your teacher directly or please call us immediately on telegram.

Kindly don't be late

as the teacher 'will not makeup these missed minutes, as teacher’s schedule is so organized and committed with other students' appointments.

It's unacceptable when..

the teacher gets late on class even for 1 minute, so if that repeated from the teacher more than twice monthly please let us know.

Absence

If you got an emergency

and wanted to re-arrange your class. please make sure to get your teacher informed with at least 3 hours earlier before your class starts. If you haven't let your teacher know you'll miss this class unfortunately.

If the teacher couldn't attend the class

for a sudden emergency, We will make sure that the teacher certainly makes up that class for you. However, if this happened more than twice a month please contact us immediately.

You are only allowed to re-schedule..

your classes 2 times monthly for just emergencies, if you canceled any more classes after that will be considered as an absence.

If you need to pause your classes

for a while and to resume back later, you can contact us so we will sort it our for you.

Kindly note

This re-arrangement of classes shouldn't happen more than twice monthly from both sides (students or teachers).

Follow up / Reports

Regular reports

You shall receive a monthly report from the teacher including notes or comments from the teacher and how for your level has been improved..etc.

Surveys

You will receive a survey at the 1st month to make sure you are satisfied with your teacher and our services and then every 3 months to keep following up with you.

Progress Tracking

Our quality department follows up with each student in the academy to make sure that the student's performance is getting better over a measured period of time. Providing solutions for each case and a proper plan & studying system developed for each student. From a level to another, our system is made to guide students perfectly all over their studying journey.

Payment and Refund Policy

PayPal - Stripe (Credit/debit card)

Though our Payment system we provide both ways for making the monthly payment ( Manually and automatically) for monthly subscriptions. You can choose the method which suits you. The Payment is done in advance at the beginning of each month.

Invoice

You will receive an email with the invoice from Ayat Academy at the beginning of each month. Kindly make sure that payment is done on time so we can keep scheduling your classes.

Suspended

If payment is not done on time unfortunately we'll consider this as you don't wish to continue your classes for a new month so your classes will get suspended.

On Monthly basis

A payment which is done for any study plan you select, it is for 4 weeks "on monthly basis". so kindly make sure they are fixed number of classes monthly. However if you would like to add more hours, kindly contact u.

Holidays

In case you still have a class or more that you haven't been given yet because of any holidays, Please make sure to arrange it with your teacher to makeup these classes for you before the end of the month. Otherwise just inform us and these classes will get credited or forwarded to the next month.

Refund

We guarantee 100% refund for the classes you haven't been given, in case you wanted to stop your classes and you still have some remaining.

Sadaqah

Please note that the refund is only done upon student's request, otherwise it will get transferred as a Sadaqah over other students who have issues of payment.

Ayat Academy works the best to pay the teachers a high rate of salary that matches with their high experience to benefit the Ummah.

The Academy is not supported by any other financial ways except your payment
So your Payment helps doing the followings :

1) Paying teachers’ Salaries.
2) Coving academic expenses.
3) Paying Employees.
4) Developing Curriculums
5) Covering the expenses of (Free weekly courses) provided for Muslims all over the world (free of charge).

We wish if we could make it all free of charge , however the responsibilities and commitments of the Academy is so much more than expected.
If payment is Not done on time, that makes managerial issues with more expenses.
We appreciate your time and efforts to learn , that’s why we do our best to provide the highest quality needed.

 

You can contact the customer support anytime during the day. You can email us at [email protected]

Or call or WhatsApp us on  +1689-267-4325  /  +447537143302

Certificate

Each level you finish you will get a certificate of completion until you finish all levels and get your Ijazah inshaAllah.

Ayat
Academy

Changing your study plan

You can increase or decrease your study plan but kindly let us know before receiving the next invoice.

Holidays

Muslims' holidays of Eid Al-Fitr and Eid Al-Adha. They are holidays in the academy for both students & teachers.

Deactivating your account

If you need to stop your classes for any personal reasons or emergencies, simply contact us in 2 days at least before you end your classes to do the needful.